SOLIDWORKS Error Report Dialog Box

If the SOLIDWORKS software crashes, the SOLIDWORKS Error Report dialog box lets you notify Dassault Systèmes SolidWorks Corporation of the problem and recover your work when you restart.

From the dialog box, you can:

  • Solutions display only when available. You must select Check for solutions when SOLIDWORKS crashes in System Options > General to check for available solutions.
  • Preview the report contents.
  • Send a crash report to Dassault Systèmes SolidWorks Corporation.

    Error reports send automatically when you join the SOLIDWORKS Customer Experience Improvement Program.

    If you do not join the program, Send your Error Report to DS SOLIDWORKS is selected by default. Clear this option to not send the report.

    You can add details of your actions before and when the crash occurred.

  • Select Join the SOLIDWORKS Customer Experience Improvement Program to send Error Reports automatically and help improve quality to join the program. This option displays only if you have not joined the program.
  • Run the SOLIDWORKS Rx diagnostic tool.
  • Restart SOLIDWORKS.

    If recovery data is available, SOLIDWORKS attempts to recover your work.

  • Visit SOLIDWORKS Support for more information.
  • View the SOLIDWORKS Privacy Policy.

To close the dialog box, click Done.